The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of:

    R D Holder & Son
    2414 N 163rd DR
    Goodyear, AZ 85395

    Copyright © 2011-2020 R D Holder & Son. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2011-2020 R D Holder & Son. All rights reserved.

  • Privacy Policy
  • Privacy Policy – Must detail how information gathered from a customer is going to be used.  You will definitely need to replace GoDaddy’s default language on the Privacy Policy.  Feel free to use the following boilerplate language if you feel it meets your needs. “We respect your privacy. Therefore we never share or sell your personal information with any third parties. Any information collected through this site is intended to be used for this transaction only.  Your personal information is secured via SSL (Secure Socket Layer) Technology”.

  • Shipping & Delivery
  • At this time, R D Holder & Son ships merchandise to locations within the United States including Alaska, Hawaii, and U.S. territories, Puerto Rico, Guam, and the US Virgin Islands.

    I do not ship to international locations. I do, however, ship internationally through eBay Global Shipping program.  The risk of loss and title for all merchandise ordered on this Web site passes to you when the merchandise is delivered to the eBay Global Shipping facility in Erlanger, KY.

  • Sales Tax
  • R D Holder & Son charges sales tax for merchandise ordered and shipped within AZ.

  • Warranties
  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. R D Holder & Son makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. R D Holder & Son SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL R D Holder & Son BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    -- OR Depending on State --

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by R D Holder & Son.

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. R D Holder & Son is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not R D Holder & Son.

    The inclusion of material on this server does not imply any endorsement by R D Holder & Son, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although R D Holder & Son tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). R D Holder & Son reserves the right to change its payment procedures at any time without prior notice to you.

    Before returning merchandise, please note the following:

    • Goods must be returned within 7 days of receipt for refund or exchange.
    • Items must be unused or defective to be returned. There is a 25% restocking fee for items once inspected and accepted.
    • Electrical parts, items and equipment are non Returnable. This includes Thermostats .We are unable to resell the item as new.
    • C.O.D. returns cannot be accepted.
    • Items that have been installed or used are non-returnable. Electrical parts and thermostats are also non-returnable.
    • Factory shipped items cannot be returned.

    If your merchandise arrived damaged, call the carrier that delivered your package within 24 hours of receipt.

    You must have a Return Authorization number to return merchandise; please call customer service (623-243-7783), 10:00 a.m. to 6:00 p.m. AZ time, or e-mail us ( to obtain one. Simply write this number on the return label located on the front of the packing slip.

    Item must include all original packing materials and box.

    Thank you. If you have any questions, please call us at (623) 243-7783, 10:00 a.m. to 6:00 p.m. AZ time, or e-mail us at


    Still Have Questions? Contact Customer Service

    For questions regarding products, order delivery, or returns, please contact Customer Service:

  • Miscellaneous
    Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. R D Holder & Son and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

    GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of R D Holder & Son shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

    MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and R D Holder & Son with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and R D Holder & Son with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by R D Holder & Son. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.